Outage in Mimecast

Held Email - Scan Error

Resolved Minor
March 21, 2023 - Started about 1 year ago - Lasted about 3 hours

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Outage Details


We are aware that some customers may be experiencing a degraded service. We are currently investigating the issue and updates will be posted here as they become available.
Latest Updates ( sorted recent to last )
about 1 year ago - at 03/21/2023 09:17PM


We are aware that some customers may be experiencing a degraded service. We are currently investigating the issue and updates will be posted here as they become available.

about 1 year ago - at 03/21/2023 10:15PM


We are aware that some customers may be experiencing delays for emails that contain htm files that are being processed by Mimecast. We are taking steps to mitigate this behavior. We will provide further updates as they become available.

about 1 year ago - at 03/21/2023 10:38PM


We believe we have resolved the issue of a degraded service affecting emails with htm files being processed. The Mimecast Engineering team has identified the cause of the issue and all services have returned to normal. We appreciate your patience as we worked to resolve this issue.

Latest Mimecast outages

TTP URL Scan Timeouts - 21 days ago
Increased Search Failure Rate - about 1 month ago

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