Outage in Mimecast

UK External content examination (cex) failed max times - will requeue

Resolved Minor
May 30, 2025 - Started 8 months ago - Lasted about 2 hours

Incident Report


We are aware that some customers hosted on our UK grid may be experiencing degraded service impacting inbound emails subjected to content examination policies. Emails will be held in the processing queue and continue to retry delivery. We are currently investigating the issue and updates will be posted here as they become available.
Components affected
Mimecast United Kingdom Grid

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Latest Updates ( sorted recent to last )
8 months ago - at 05/30/2025 11:24AM


We are aware that some customers hosted on our UK grid may be experiencing degraded service impacting inbound emails subjected to content examination policies. Emails will be held in the processing queue and continue to retry delivery. We are currently investigating the issue and updates will be posted here as they become available.

8 months ago - at 05/30/2025 11:59AM


We believe we have identified the issue affecting UK-hosted customers and are working to resolve it. We will provide further updates as they become available.

Latest Mimecast outages

Disruption to End User Applications - 8 days ago
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Intermittent Web Security connectivity issues - about 1 month ago
TTP Attachment Protect message delays - about 2 months ago
Degraded Cloud Integrated service on AU Grid - 2 months ago

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