Outage in Mimecast
UK External content examination (cex) failed max times - will requeue
Resolved Minor
May 30, 2025 - Started 4 days ago
- Lasted about 2 hours
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Outage Details
We are aware that some customers hosted on our UK grid may be experiencing degraded service impacting inbound emails subjected to content examination policies. Emails will be held in the processing queue and continue to retry delivery. We are currently investigating the issue and updates will be posted here as they become available.
Components affected
Mimecast United Kingdom GridLatest Updates ( sorted recent to last )
4 days ago - at 05/30/2025 11:24AM
We are aware that some customers hosted on our UK grid may be experiencing degraded service impacting inbound emails subjected to content examination policies. Emails will be held in the processing queue and continue to retry delivery. We are currently investigating the issue and updates will be posted here as they become available.
4 days ago - at 05/30/2025 11:59AM
We believe we have identified the issue affecting UK-hosted customers and are working to resolve it. We will provide further updates as they become available.
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