Outage in Mimecast
UK External content examination (cex) failed max times - will requeue
Resolved Minor
May 30, 2025 - Started 11 months ago
- Lasted about 2 hours
Incident Report
We are aware that some customers hosted on our UK grid may be experiencing degraded service impacting inbound emails subjected to content examination policies. Emails will be held in the processing queue and continue to retry delivery. We are currently investigating the issue and updates will be posted here as they become available.
Components affected
Mimecast United Kingdom GridTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
11 months ago - at 05/30/2025 11:24AM
We are aware that some customers hosted on our UK grid may be experiencing degraded service impacting inbound emails subjected to content examination policies. Emails will be held in the processing queue and continue to retry delivery. We are currently investigating the issue and updates will be posted here as they become available.
11 months ago - at 05/30/2025 11:59AM
We believe we have identified the issue affecting UK-hosted customers and are working to resolve it. We will provide further updates as they become available.
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