Outage in Mimecast
DE Grid, degraded performance
Resolved Minor
April 13, 2026 - Started 13 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Mimecast's German (DE) grid experienced degraded performance for 1.3 hours, affecting email processing and access to the administration console for customers hosted in that region. The service team identified the root cause of the degradation and worked to resolve the issue. The incident was classified as minor severity and has since been resolved.
We are aware that some customers hosted in German (DE) grid may experience degraded service affecting email processing and access to the administration console. We are currently investigating the issue, and updates will be posted here as they become available.
Components affected
Mimecast German GridTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
13 days ago - at 04/13/2026 11:14AM
We are aware that some customers hosted in German (DE) grid may experience degraded service affecting email processing and access to the administration console. We are currently investigating the issue, and updates will be posted here as they become available.
13 days ago - at 04/13/2026 12:08PM
We have identified the service degradation issue affecting the German (DE) grid and are working to resolve it. We will provide further updates as they become available.
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