Mimecast experienced a 7.3-hour issue where certain pages within the Administration Console failed to load, instead redirecting users back to the Main Page. The problem affected all global grids, including the US, UK, South Africa, Australia, Germany, Offshore, and Canada. Engineering teams identified the root cause and were actively implementing mitigation steps to resolve the issue.
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We are aware that some customers may be experiencing an issue when attempting to load certain pages within the Mimecast Administration Console, resulting in a redirect back to the Main Page. We are currently investigating the issue and updates will be posted here as they become available.
We have identified the cause of the issue affecting the loading of certain pages within the Mimecast Administration Console. Our teams are working on implementing remediation to resolve the issue, and further updates will be posted here as they become available.
We continue to work on a resolution for the issue affecting some customers, where attempting to load certain pages within the Mimecast Administration Console redirects back to the Main Page. We will continue to provide updates here as they become available.
Our Engineering teams are actively engaged implementing mitigation steps to resolve the issue affecting some customers, where attempting to load certain pages within the Mimecast Administration Console redirects back to the Main Page. We will continue to provide updates here as they become available.
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