Outage in Mimecast
Issues Affecting Customers on the ZA Grid
Resolved Minor
November 09, 2026 - Started 5 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Mimecast's South African (ZA) grid experienced a minor incident lasting approximately 1.5 hours, causing slow response times in the Administration Console and disrupted POP email access for some customers. The team identified the root cause and worked toward resolution. No further service impact was reported beyond the affected ZA grid customers.
We have identified the cause of issues affecting some customers hosted on our ZA grid, including slow response times in the Administration Console and problems accessing email via POP. Our teams are actively working on a resolution, and we will post further updates here as they become available.
Components affected
Mimecast South African GridTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
5 days ago - at 11/09/2026 03:19PM
We have identified the cause of issues affecting some customers hosted on our ZA grid, including slow response times in the Administration Console and problems accessing email via POP. Our teams are actively working on a resolution, and we will post further updates here as they become available.
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