Outage in Mimecast
Sync and Recover (S&R) Migration Failures
Resolved Minor
July 22, 2026 - Started 2 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Mimecast experienced a 3-hour disruption preventing customers from completing Sync and Recover (S&R) migrations across all global grids, including the US, UK, South Africa, Australia, Germany, Offshore, and Canada. The root cause was identified within approximately one hour, with engineering actively working on a resolution. No confirmed resolution update was posted within the incident window.
We are aware of a service disruption that is preventing customers from completing S&R migrations. We are currently investigating the issue and will post further updates here as they become available
Components affected
Mimecast United States Grid Mimecast United States B Grid Mimecast United Kingdom Grid Mimecast South African Grid Mimecast Australian Grid Mimecast German Grid Mimecast Offshore Grid Mimecast Canadian GridTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
2 days ago - at 07/22/2026 04:28PM
We are aware of a service disruption that is preventing customers from completing S&R migrations. We are currently investigating the issue and will post further updates here as they become available
2 days ago - at 07/22/2026 05:29PM
We have identified the root cause of the issue preventing customers from completing Sync and Recover (S&R) migrations. Our Engineering team is actively working on a resolution. We will post further updates here as they become available.
Latest Mimecast outages
Email Processing Delays: USB - 1 day ago
Administration Console Page Loading Issue - 1 day ago
Intermittent Processing Delays on AU Grid - 1 day ago
Administration Console access issue- USB - 7 days ago
Degraded Outbound Email Processing on Multiple Grids - 10 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
