Outage in Mixpanel

Elevated Raw Export API error rate

Resolved Minor
October 21, 2022 - Started over 2 years ago - Lasted about 8 hours
Official incident page

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Outage Details

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Components affected
Mixpanel Data Export API
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 10/21/2022 05:03PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 10/21/2022 03:02PM

We are still investigating the issue with Raw Export as our initial suspected root cause was not confirmed. The measures we implemented so far helped bringing our internal system health back to normal but did not restore Raw Export normal functionality.

We will update again as soon as we know more about the issue.

IDENTIFIED over 2 years ago - at 10/21/2022 12:36PM

We are currently investigating an incident affecting the Raw Export API (https://data.mixpanel.com/api/2.0/export). We have already identified the issue and are applying a fix.
The EU endpoint for exporting data is not affected. We'll update with the progress.

IDENTIFIED over 2 years ago - at 10/21/2022 12:34PM

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