Outage in Mollie

Credit Card: Mollie Credit Card processing not accessible for Ziggo users

Resolved Minor

July 26, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue where the Mollie components hosted Creditcard checkout is not available to consumers who have Ziggo as their ISP. This means currently it is not possible for Ziggo customers to pay using Creditcard on our platform. We will update this status as soon as we have more information available.

Components affected

Mollie Credit card — American Express Mollie API Mollie Credit card — Visa / Mastercard

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Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 07/26/2022 09:39AM

We have found that the source of the issue is at Ziggo and thus outside of our platform. We will continue to monitor the situation and will update this status as soon as the situation has been resolved.

INVESTIGATING over 3 years ago - at 07/26/2022 08:53AM

We are currently investigating an issue where the Mollie components hosted Creditcard checkout is not available to consumers who have Ziggo as their ISP. This means currently it is not possible for Ziggo customers to pay using Creditcard on our platform.

We will update this status as soon as we have more information available.

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