Outage in Monese

Issue with card top-ups

Resolved Minor
May 25, 2023 - Started about 2 years ago - Lasted about 9 hours
Official incident page

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Outage Details

One of our partners is experiencing a technical issue that's affecting debit card top-ups. We’re working with them to identify the issue and resolve this. We’ll update this page once we have further information.
Components affected
Monese Card top-ups
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 05/25/2023 04:46PM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 05/25/2023 08:09AM

One of our partners is experiencing a technical issue that's affecting debit card top-ups. We’re working with them to identify the issue and resolve this. We’ll update this page once we have further information.

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