Outage in Moonami Platform

Intermittent Issues with Outbound Email

Resolved Minor
October 29, 2021 - Started almost 4 years ago - Lasted 5 months
Official incident page

Incident Report

Intermittent issues with outbound email have been observed. We are working with Sendgrid towards resolution. Resolution expected in next 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED almost 4 years ago - at 11/01/2021 02:11PM

The incident was resolved on Friday afternoon after a lengthy processing of emails that had been bottlenecked when the service went down. Emailing has been back to normal since Friday evening.

MONITORING almost 4 years ago - at 10/29/2021 06:14PM

Most everything with Sendgrid is back working normally, but we're working on a particular oddity with their support team, so we're not marking this resolved just yet.

IDENTIFIED almost 4 years ago - at 10/29/2021 02:47PM

Intermittent issues with outbound email have been observed. We are working with Sendgrid towards resolution. Resolution expected in next 30 minutes.

Latest Moonami Platform outages

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