Outage in Moonami Platform

Slow page loads

Resolved Minor
October 25, 2021 - Started about 3 years ago - Lasted 5 months
Official incident page

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Outage Details

From 10:00 AM to 2:00 PM on October 25th, we experienced slower page loads than normal due to a high query load on one of our databases. We have identified the source of the increased query load and implemented a fix for the issue.
Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 10/26/2021 05:23PM

From 10:00 AM to 2:00 PM on October 25th, we experienced slower page loads than normal due to a high query load on one of our databases. We have identified the source of the increased query load and implemented a fix for the issue.

Latest Moonami Platform outages

Exception OOM (out of memory) - about 3 years ago
Errors Reported - about 3 years ago
Intermittent Issues with Outbound Email - about 3 years ago
Reports of 500 errors on login page. - about 3 years ago
Moodle sites slow or non-functional - about 3 years ago

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