Outage in Motive

Data Processing Delays

Resolved Minor
April 19, 2023 - Started about 1 year ago - Lasted about 6 hours
Official incident page

Need to monitor Motive outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Motive, and never miss an outage again.
Start Free Trial

Outage Details

Dear Motive customers, Some fleets may be experiencing a delay of events and their notifications, as well as a delay in the fleet view dashboard. Currently, our Fleet event and location data pipelines may be delayed by up to 30m We apologize for the inconvenience and will update our status page as things progress.
Components affected
Motive Web Dashboard Motive Email Delivery Motive Trailer and Equipment Tracking Motive Video Recall and Safety Video Events
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/19/2023 10:18PM

Dear Motive customers,

The delay in fleet events, vehicle-related reports, alerts, and location history has been resolved. All data processing is real-time again.

Thank you for your patience, and we sincerely apologize for the disruption.

IDENTIFIED about 1 year ago - at 04/19/2023 09:19PM

Dear Motive customers,

The delay in fleet events and historical locations has been partially resolved. A permanent fix will be in place within the next few hours to ensure this does not occur again.

Thank you for your patience, and we sincerely apologize for the disruption.

INVESTIGATING about 1 year ago - at 04/19/2023 05:19PM

Dear Motive customers,

We are still seeing a delay in fleet events vehicle related reports, alerts and location history of up to 30 minutes, but is expected to decrease moving forward.

We will update as soon as we have more info to share.

Thank you for your patience

INVESTIGATING about 1 year ago - at 04/19/2023 03:55PM

Dear Motive customers,

Some fleets may be experiencing a delay of events and their notifications, as well as a delay in the fleet view dashboard. Currently, our Fleet event and location data pipelines may be delayed by up to 30m

We apologize for the inconvenience and will update our status page as things progress.

Latest Motive outages

Scheduled Maintenance March 18, 2024 - about 2 months ago
Scheduled Maintenance February 29, 2024 - 2 months ago
AT&T outage impacting Fleet Dashboard - 2 months ago
Scheduled Maintenance February 22, 2024 - 3 months ago
Log Editing is not available on Fleet Dashboard - 4 months ago

One dashboard, all your vendors, zero surprises

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE