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Latest Motive Official Outages

We continuously monitor the official Motive status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Motive outages.

1 Outages in the last 7 days
3 Outages in the last 30 days
2 Days since last incident

Major Resolved · 2 days ago · lasted about 10 hours

Outage on Multiple API's

We’re currently investigating an outage across multiple of our API's. We apologize for any inconvenience and will post another update as soon as we learn more.

Major Resolved · started 17 days ago

Android Motive Driver app - Logs

We are currently investigating an issue impacting Motive Driver Android Application users while using the logs screen. We are proactively monitoring and working to resolve this as soon as possible.

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Minor Resolved · started about 1 month ago

Data Processing Delays - Notifications Affected

Dear Motive Customers, Earlier today from 7:15 to 8:15 AM PT, our platform experienced a delay in sending event notifications for up to 1 hour. All notifications are now currently being sent in real-time. A service provider incurred a disruption that affect our notification processing, but that is now resolved. We are currently working to ensure third-party disruptions do not result in any delay to your notifications going forward. We apologize for the delay and thank you for patience. Thank you again from all of us here at Motive.

Minor Resolved · started 3 months ago

Safety Video Events Delayed

Dear Motive Customer, We are currently experiencing an issue with our Safety Video Events pipeline, causing a delay of notifications of up to 1 hour. No events or data are lost during this time, and we expect to resolve the issue shortly. We apologize for the inconvenience and will keep you updated as we progress.

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Minor Resolved · started 3 months ago

Fleet Events and Locations delayed up to 1 hour

Dear Motive customers, Some fleets may be experiencing a delay of events and their notifications, as well as a delay in the fleet view dashboard. Currently, our Fleet event and location data pipelines may be delayed by up to 1 hour, though are catching up. We expect all fleets to again be real-time by 10:30 AM PT. We apologize for the inconvenience and will update our status page as things progress.

Minor Resolved · started 4 months ago

Maintenance Page Cache Clearing

If you are still receiving the Maintenance Page, we apologize for the inconvenience, but you may need to clear your browser's cache or cookies, or use a Private/Incognito browser window, at which point the Fleet Dashboard will work as intended again.

Major Resolved · started 5 months ago

Mobile and API High Error Frequency

Users may be experiencing high frequency of errors using the Mobile App or Public API with regards to posting log data, vehicle and driver locations, and odometer data. Our engineering team is working to restore full functionality.

Motive problems reported by users

User-reported problems for Motive in the last 12 hours. It's a collection of user reports from different sources.

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Frequently Asked Questions

Is Motive down right now? What is Motive current status?
Motive seems to be up and running. We've updated the status 3 minutes ago.
Was Motive down today?
Motive is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Motive, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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