Is Motive Down?
Motive status is operational
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Latest Motive Official Outages
We continuously monitor the official Motive status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Motive outages.
Major Resolved · 2 days ago · lasted about 10 hours
We’re currently investigating an outage across multiple of our API's. We apologize for any inconvenience and will post another update as soon as we learn more.
Major Resolved · started 17 days ago
Android Motive Driver app - Logs
We are currently investigating an issue impacting Motive Driver Android Application users while using the logs screen. We are proactively monitoring and working to resolve this as soon as possible.
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Minor Resolved · started about 1 month ago
Data Processing Delays - Notifications Affected
Dear Motive Customers, Earlier today from 7:15 to 8:15 AM PT, our platform experienced a delay in sending event notifications for up to 1 hour. All notifications are now currently being sent in real-time. A service provider incurred a disruption that affect our notification processing, but that is now resolved. We are currently working to ensure third-party disruptions do not result in any delay to your notifications going forward. We apologize for the delay and thank you for patience. Thank you again from all of us here at Motive.
Minor Resolved · started 3 months ago
Dear Motive Customer, We are currently experiencing an issue with our Safety Video Events pipeline, causing a delay of notifications of up to 1 hour. No events or data are lost during this time, and we expect to resolve the issue shortly. We apologize for the inconvenience and will keep you updated as we progress.
Minor Resolved · started 3 months ago
Fleet Events and Locations delayed up to 1 hour
Dear Motive customers, Some fleets may be experiencing a delay of events and their notifications, as well as a delay in the fleet view dashboard. Currently, our Fleet event and location data pipelines may be delayed by up to 1 hour, though are catching up. We expect all fleets to again be real-time by 10:30 AM PT. We apologize for the inconvenience and will update our status page as things progress.
Minor Resolved · started 4 months ago
Maintenance Page Cache Clearing
If you are still receiving the Maintenance Page, we apologize for the inconvenience, but you may need to clear your browser's cache or cookies, or use a Private/Incognito browser window, at which point the Fleet Dashboard will work as intended again.
Major Resolved · started 5 months ago
Mobile and API High Error Frequency
Users may be experiencing high frequency of errors using the Mobile App or Public API with regards to posting log data, vehicle and driver locations, and odometer data. Our engineering team is working to restore full functionality.
Motive problems reported by users
User-reported problems for Motive in the last 12 hours. It's a collection of user reports from different sources.
Motive Components Status
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Frequently Asked Questions
- Is Motive down right now? What is Motive current status?
- Motive seems to be up and running. We've updated the status 3 minutes ago.
- Was Motive down today?
- Motive is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Motive, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Motive and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
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