Is Motive Down?

Motive status is operational

IsDown is monitoring Motive's official status page in real time.

Stats for Motive official incidents in the last 30 days

Number of Incidents

1 outages

Since last incident

29 days

Users reports for Motive in the last 12 hours

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Monitor and keep track of Motive's current and past outages

Minor · 29 days ago · lasted about 2 hours

Web Dashboard and APIs are unavailable

Dear Motive Customer, We are currently experience a disruption in service of our Web Dashboard and APIs, also partially affecting certain mobile functionality, such as uploading of logs from the Driver App. Our teams are currently investigating and resolving, and we will continue to provide updates as soon as possible. We expect to be fully operational within the next 30 minutes. Thank you for your patience and we sincerely apologize for the disruption today.

Major · about 2 months ago · lasted about 3 hours

API and Web Dashboard Unavailable

Dear Motive Customer, We are investigating an issue impacting the availability of the API and Web Dashboard and Mobile Apps. We apologize for the inconvenience and will keep you updated as we progress.

Minor · 3 months ago · lasted about 9 hours

Safety Video Delays

Dear Motive Customer, We recently experienced an issue with our Safety Video Events pipeline. The problem has been fixed, and all services are now fully operational. However, there may still be some delays in data delivery as our teams work through the backlog. No events or data were lost during this time. We apologize for any inconvenience caused and will continue to provide updates on our progress. Thank you for your understanding.

Minor · 3 months ago · lasted about 9 hours

Safety Video Delays

Dear Motive Customer, We are currently experiencing an issue with our Safety Video Events pipeline, causing a delay of notifications of up to 1 hour due to an outage faced by one of our providers. No events or data are lost during this time, and we expect to resolve the issue shortly. We apologize for the inconvenience and will keep you updated as we progress.

Major · 4 months ago · lasted about 3 hours

Mobile and API High Error Frequency

Users may be experiencing high frequency of errors using the Web Dashboard, Mobile App or Public API regarding posting log data, vehicle and driver locations, and odometer data. Our engineering team is working to restore full functionality.

Minor · 5 months ago · lasted about 6 hours

Data Processing Delays

Dear Motive customers, Some fleets may be experiencing a delay of events and their notifications, as well as a delay in the fleet view dashboard. Currently, our Fleet event and location data pipelines may be delayed by up to 30m We apologize for the inconvenience and will update our status page as things progress.

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Frequently Asked Questions

Is Motive down right now? What is Motive current status?
Motive seems to be up and running. We've updated the status less than a minute ago.
Was Motive down today?
Motive is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Motive, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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