Outage in Motive
Messaging Service Unavailable - Investigating
Resolved Minor
March 03, 2026 - Started about 2 months ago
- Lasted about 10 hours
Incident Report
Dear Motive Customer,
We are currently experience a disruption in service of our Messaging functionalities.
Our teams are currently investigating and resolving, and we will continue to provide updates as soon as possible.
Thank you for your patience and we sincerely apologize for the disruption today.
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Latest Updates ( sorted recent to last )
about 2 months ago - at 03/03/2026 08:20AM
Dear Motive Customers,
The impacted Messages functionality has fully recovered, and all services are now operating normally. We’re actively monitoring the systems to ensure no outlier errors are observed.
We sincerely apologize for any inconvenience this interruption may have caused. Thank you for your patience and understanding as we worked to identify and address the root cause of the issue.
Sincerely,
Your Motive Team
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