Outage in Motive
Fleet Locations Delay
Resolved Minor
April 15, 2026 - Started 8 days ago
- Lasted about 12 hours
Incident Report
Dear Motive customer,
We are investigating delays in processing vehicle location data that affect the following features:
- Location History page
- Public vehicle_locations API
- Location-based alerts and reports
These experiences may currently be delayed by up to 3 hours. Realtime tracking is functioning normally. Location events are also still being recorded and will appear once processing catches up. Our engineering teams are working to reduce the backlog and restore normal performance, and we’ll post updates as we make progress.
Sincerely,
Your Motive Team
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