Outage in Motive
Motive Card Service Degradation
Resolved Minor
May 07, 2026 - Started 4 days ago
- Lasted 3 days
Incident Report
Dear Motive Customers,
Some of our customers are currently experiencing issues with Motive Card transactions, resulting in elevated declines. This is due to a degradation with a third-party service. We are actively working with our partner to resolve this as quickly as possible and apologize for any inconvenience. If your transaction is declined, please wait a moment and try again.
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