Motive's Driver App experienced degraded connectivity between the app and ELD devices, affecting a subset of drivers for approximately 12 hours. The issue disrupted drivers' ability to connect to their ELD. A fix was deployed and the incident was fully mitigated, restoring connectivity for all impacted drivers.
We are investigating an issue affecting a subset of drivers, where connectivity between the Driver App and the ELD is degraded. We have identified the issue and are actively working on a fix.
We will provide another update once the issue is resolved and full functionality has been restored.
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Dear Motive customers,
The issue causing degraded connectivity between the Driver App and the ELD has been mitigated. A fix is now live, and all impacted drivers should be able to connect to their ELD.
Sincerely,
Your Motive Team
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