Outage in Motive
Fleet events delayed
Resolved Minor
March 05, 2026 - Started about 2 months ago
- Lasted about 10 hours
Incident Report
Dear Motive customer,
Fleets may be experiencing delays in Safety events (such as hard braking or collision), AI Dashcam events (such as close following, driver distraction, and mobile phone usage), and new Motive Analytics data.
Our teams are working to restore these sources to real-time. We expect events to be real-time within a couple of hours.
Thank you again for your patience and understanding while our teams resolve these delays with the utmost importance.
We apologize for the disruption and will provide updates as the status progresses.
Sincerely,
Your Motive Team
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Latest Updates ( sorted recent to last )
about 2 months ago - at 03/05/2026 09:22PM
Dear Motive customer,
The underlying Fleet Events issue was identified and mitigated. Face Matching is delayed and should be back to normal in 3 hours. Motive Analytics data should be caught up in 3 hours. Safety events (such as hard braking or collision), AI Dashcam events (such as close following, driver distraction, and mobile phone usage) are delayed and should catch up in a few hours.
Sincerely,
Your Motive Team
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