Outage in Nacelle
Degraded Shopify Webhook Performance
Resolved Minor
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Outage Details
Components affected
Nacelle Data Ingestion APILatest Updates ( sorted recent to last )
This issue is now resolved. Webhook updates are now coming through as expected.
We're currently experiencing intermittent failures for Shopify webhook product/update events. This is only impacting merchants who are using the 2023-01 version of the Shopify API. We're currently investigating and will provide updates as soon as possible.
As we work to remedy this issue, please use manual space reindexes to solve any data consistency problems.
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