Outage in Nacelle

Collections Index Outage

Resolved Minor
July 05, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently investigating an outage related to collection reindexing. As we continue to investigate, we recommend _not_ reindexing to ensure missing collection data does not impact your storefront.
Components affected
Nacelle Data Ingestion API

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/05/2023 09:40PM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 07/05/2023 09:02PM

We've narrowed this issue down to a handful of spaces. Further investigation is ongoing. We've downgraded the impact of this incident based on these findings.

INVESTIGATING over 2 years ago - at 07/05/2023 08:18PM

We're currently investigating an outage related to collection reindexing. As we continue to investigate, we recommend _not_ reindexing to ensure missing collection data does not impact your storefront.

Latest Nacelle outages

Degraded Shopify Webhook Performance - over 2 years ago
Contentful Webhooks Down - over 2 years ago
V1 Ingestion Performance Degraded - almost 3 years ago
v2 Storefront Content Queries - almost 3 years ago

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