Outage in Nacelle

Collections Index Outage

Resolved Minor
July 05, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Need to monitor Nacelle outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Nacelle, and never miss an outage again.
Start Free Trial

Outage Details

We're currently investigating an outage related to collection reindexing. As we continue to investigate, we recommend _not_ reindexing to ensure missing collection data does not impact your storefront.
Components affected
Nacelle Data Ingestion API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/05/2023 09:40PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 07/05/2023 09:02PM

We've narrowed this issue down to a handful of spaces. Further investigation is ongoing. We've downgraded the impact of this incident based on these findings.

INVESTIGATING over 1 year ago - at 07/05/2023 08:18PM

We're currently investigating an outage related to collection reindexing. As we continue to investigate, we recommend _not_ reindexing to ensure missing collection data does not impact your storefront.

Latest Nacelle outages

Contentful Webhooks Down - almost 2 years ago
V1 Ingestion Performance Degraded - almost 2 years ago
v2 Storefront Content Queries - about 2 years ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime