Outage in Nacelle
Degraded Shopify Webhook Performance
Resolved MinorIncident Report
We're currently experiencing intermittent failures for Shopify webhook product/update events. This is only impacting merchants who are using the 2023-01 version of the Shopify API. We're currently investigating and will provide updates as soon as possible.
As we work to remedy this issue, please use manual space reindexes to solve any data consistency problems.
Components affected
Nacelle Data Ingestion APINeed to monitor Nacelle outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 06/28/2023 07:54PM
This issue is now resolved. Webhook updates are now coming through as expected.
INVESTIGATING
over 2 years ago - at 06/28/2023 06:29PM
We're currently experiencing intermittent failures for Shopify webhook product/update events. This is only impacting merchants who are using the 2023-01 version of the Shopify API. We're currently investigating and will provide updates as soon as possible.
As we work to remedy this issue, please use manual space reindexes to solve any data consistency problems.
Latest Nacelle outages
Collections Index Outage - over 2 years ago
Contentful Webhooks Down - almost 3 years ago
V1 Ingestion Performance Degraded - about 3 years ago
v2 Storefront Content Queries - about 3 years ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5450 services available
Integrations with
