Outage in Nacelle
Degraded Shopify Webhook Performance
Resolved MinorIncident Report
We're currently experiencing intermittent failures for Shopify webhook product/update events. This is only impacting merchants who are using the 2023-01 version of the Shopify API. We're currently investigating and will provide updates as soon as possible.
As we work to remedy this issue, please use manual space reindexes to solve any data consistency problems.
Components affected
Nacelle Data Ingestion APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 06/28/2023 07:54PM
This issue is now resolved. Webhook updates are now coming through as expected.
INVESTIGATING
almost 3 years ago - at 06/28/2023 06:29PM
We're currently experiencing intermittent failures for Shopify webhook product/update events. This is only impacting merchants who are using the 2023-01 version of the Shopify API. We're currently investigating and will provide updates as soon as possible.
As we work to remedy this issue, please use manual space reindexes to solve any data consistency problems.
Latest Nacelle outages
Collections Index Outage - almost 3 years ago
Contentful Webhooks Down - about 3 years ago
V1 Ingestion Performance Degraded - over 3 years ago
v2 Storefront Content Queries - over 3 years ago
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