Namely Status

Resolved Uploading Additional Pay Issues

We are investigating reports of clients experiencing issues when uploading additional pay. We will provide an update shortly.

Resolved Namely Time Sign In Issue

We are currently investigating an issue where admins and employees are unable to log in to Namely Time. We will provide an update shortly.

Resolved Errors when Editing and Saving HCM Profiles

We are experiencing degraded performance where an error is displayed when editing and saving a profile in HCM. We will provide further updates soon.

Resolved Payroll Login Issues

We are currently investigating degraded performance in Namely Payroll, where certain administrators are unable to log in. We will provide an update shortly.

Resolved Site Slowness in Payroll

We are currently investigating degraded performance in Payroll, where users may be experiencing site slowness.

Resolved Benefits Enrollment Reports

We have received reports of degraded performance in Benefit Enrollment Reports, where blank reports are being generated. We will provide further updates shortly.

Resolved Admins Cannot Navigate to Employee Tax Page of Recent New Hires

We are currently investigating reports of admins being unable to navigate to to the Employee Tax page of new hires added as of 11 PM last night. We will follow up with an update shortly.

Resolved Syncing Delays between HCM and Namely Payroll

We are currently investigating reports of syncing delays between HCM and Namely Payroll, and will provide an update shortly.

Resolved Namely Payroll Not Loading

We are currently investigating reports of Namely Payroll not loading. We will provide an update shortly.

Resolved Resetting Passwords in HCM

We are investigating reports of degraded performance in HCM, where users are unable to reset passwords for logging into HRIS, which could also be preventing employees from being onboarded.