Namely Status

Resolved Help Community Not Loading

We have received reports that the Help Community is not loading, and our team is currently investigating. We will update soon.

Resolved Admin Unable to Enroll as Employee or View Confirmation Reports via Open Enrollment Dashboard

We are currently investigating reports that admins are unable to enroll on behalf of their employees or view confirmation reports via the Open Enrollment Dashboard. Note that both of these actions can still be done directly in Namely Payroll, and employees are still able to do their own enrollments via the Namely homepage. We will update shortly.

Resolved Org Chart Not Appearing for Non-Org Units Clients

We are currently investigating reports that clients who have not been migrated to Org Units are unable to view their Org Chart. We will provide an update shortly.

Resolved Namely Payroll Degraded Performance

We are currently investigating reports of degraded performance in Namely Payroll, where certain employees and admins are unable to process payroll and view pay stubs. We will provide an update shortly.

Resolved Posts Cannot Be "Liked" on the HCM Homepage

We are currently investigating reports of degraded performance, where posts cannot be "liked" on the newsfeed. We will provide an update shortly.

Resolved Namely Timesheets Approval Issue

We are currently investigating reports of degraded performance in Namely Timesheets, where certain admins are unable to approve employee timesheets. We will provide an update shortly.

Resolved Namely Time Outage

We are currently investigating an outage in Namely Time, which is preventing employees and administrators from logging in. We will provide an update shortly.

Resolved Namely Time Outage

We are currently investigating an outage in Namely Time, which is preventing employees and administrators from logging in. We will provide an update shortly.

Resolved HCM General Site Slowness

We are currently experiencing degraded performance in HCM, where users may experience general site slowness. We will provide an update shortly.

Resolved Employee Profile Changes Unable to be Saved

We are currently investigating reports of degraded performance in HCM, where changes to employee profiles are unable to be saved. We will provide an update shortly.