Outage in Nets Easy

Nets Easy Shopify payment issue

Resolved Minor
May 23, 2023 - Started 4 months ago - Lasted 3 days
Official incident page

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Outage Details

We are currently investigating an issue affecting payments on Shopify.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 05/26/2023 07:42AM

This incident has been resolved.

MONITORING 4 months ago - at 05/25/2023 08:16AM

A fix has been implemented successfully and we are monitoring the results.

IDENTIFIED 4 months ago - at 05/24/2023 08:55AM

We have identified an issue affecting payments in Shopify, a sporadic error can appear when trying to complete a payment.
Our plugin team is working on a solution.

INVESTIGATING 4 months ago - at 05/23/2023 10:59AM

We are currently investigating an issue affecting payments on Shopify.

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