Outage in Netskope

Service Impact to Dallas, Texas, USA (DFW1) Data Center

Resolved Minor
March 14, 2024 - Started about 2 months ago - Lasted 9 minutes
Official incident page

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Outage Details

This incident was created to notify customers of a service impacting incident that occurred on March 13th, 2024 beginning at roughly 16:00 UTC. Netskope removed DFW1 from the NewEdge network at 21:45 UTC to fully mitigate the issue and allow customers to reconnect to alternative data centers. Additional details on this incident can be viewed in the support portal.
Components affected
Netskope Dallas, Texas, USA
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/14/2024 03:07PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 03/14/2024 03:02PM

This incident was created to notify customers of a service impacting incident that occurred on March 13th, 2024 beginning at roughly 16:00 UTC. Netskope removed DFW1 from the NewEdge network at 21:45 UTC to fully mitigate the issue and allow customers to reconnect to alternative data centers.

Additional details on this incident can be viewed in the support portal.

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