Outage in NetSuite

Email Service | AP Sydney

Resolved Minor
April 10, 2024 - Started 24 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We're investigating an issue affecting NetSuite outbound email in AP Sydney. Customer Impact: Customers may experience delays or failures sending emails via the NetSuite application. They may also experience delays when sending or receiving updates to Support cases via email. Please use the NetSuite Account Center for the most up-to-date information on any pending cases.
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 04/10/2024 02:59AM

We have resolved the issue affecting NetSuite outbound email in AP Sydney.

Customer Impact: Customers may have experienced delays or failures sending emails via the NetSuite application. They may also have experienced delays when sending or receiving updates to Support cases via email.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2024-04-10T00:58:59+00:00
End Time: 2024-04-10T02:38:04+00:00

MONITORING 24 days ago - at 04/10/2024 02:31AM

We are applying a fix to mitigate the issue affecting NetSuite outbound email in AP Sydney.

Customer Impact: Customers may experience delays or failures sending emails via the NetSuite application. They may also experience delays when sending or receiving updates to Support cases via email.

Please use the NetSuite Account Center for the most up-to-date information on any pending cases.

IDENTIFIED 24 days ago - at 04/10/2024 02:29AM

We are applying a fix to mitigate the issue affecting NetSuite outbound email in AP Sydney.

Customer Impact: Customers may experience delays or failures sending emails via the NetSuite application. They may also experience delays when sending or receiving updates to Support cases via email.

Please use the NetSuite Account Center for the most up-to-date information on any pending cases.

IDENTIFIED 24 days ago - at 04/10/2024 02:18AM

We have identified the issue affecting NetSuite outbound email in AP Sydney.

Customer Impact: Customers may experience delays or failures sending emails via the NetSuite application. They may also experience delays when sending or receiving updates to Support cases via email.

Please use the NetSuite Account Center for the most up-to-date information on any pending cases.

IDENTIFIED 24 days ago - at 04/10/2024 02:12AM

We have identified the issue affecting NetSuite outbound email in AP Sydney.




Customer Impact: Customers may experience delays or failures sending emails via the NetSuite application. They may also experience delays when sending or receiving updates to Support cases via email.

Please use the NetSuite Account Center for the most up-to-date information on any pending cases.

INVESTIGATING 24 days ago - at 04/10/2024 01:59AM

We're investigating an issue affecting NetSuite outbound email in AP Sydney.

Customer Impact: Customers may experience delays or failures sending emails via the NetSuite application. They may also experience delays when sending or receiving updates to Support cases via email.

Please use the NetSuite Account Center for the most up-to-date information on any pending cases.

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