Outage in Nexcess

DDoS on cloudhost-2936612.us-west-1.nxcli.net

Resolved Minor
April 07, 2024 - Started about 1 month ago - Lasted 4 days
Official incident page

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Outage Details

Our teams have identified a distributed denial of service attack (DDos) on cloudhost-2936612.us-west-1.nxcli.net. Our network engineers are working on mitigation at this time. We will provide another update as soon as more information becomes available. We appreciate your patience as our Networking teams work on mitigating the DDoS. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international).
Components affected
Nexcess us-west-1
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/11/2024 05:44PM

This issue has been resolved.

MONITORING about 1 month ago - at 04/08/2024 08:07PM

The attack is still ongoing however we have added extra mitigation to reduce the attack and are continuing to monitor.

We appreciate your patience as our Networking teams work on mitigating the DDoS. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international).

MONITORING about 1 month ago - at 04/07/2024 11:54AM

Network Engineers have put mitigation into place. Sites may be loading at this time but may be slow or intermittent. We will continue to look for improved mitigation techniques and provide updates as we have them.

We appreciate your patience as our Networking teams work on mitigating the DDoS. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international).

IDENTIFIED about 1 month ago - at 04/07/2024 11:41AM

Our teams have identified a distributed denial of service attack (DDos) on cloudhost-2936612.us-west-1.nxcli.net. Our network engineers are working on mitigation at this time. We will provide another update as soon as more information becomes available.

We appreciate your patience as our Networking teams work on mitigating the DDoS. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international).

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