Outage in Nextiva

NextivaONE Softphone Not Registering for Subset of Users

Resolved Minor
January 17, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

Need to monitor Nextiva outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Nextiva, and never miss an outage again.
Start Free Trial

Outage Details

Some users are experiencing issues registering their NextivaONE Softphone. Engineers are engaged and investigating.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/17/2024 07:24PM

This incident has been resolved.

MONITORING 4 months ago - at 01/17/2024 06:23PM

The issue has been identified and a fix implemented.
Users are advised to restart their session in order for registration to complete.

INVESTIGATING 4 months ago - at 01/17/2024 05:53PM

Some users are experiencing issues registering their NextivaONE Softphone. Engineers are engaged and investigating.

The easiest way to monitor Nextiva and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime