Outage in No-IP

Gateway Errors when attempting to purchase

Resolved Minor
July 20, 2022 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Our payment processing gateway is currently experiencing an outage. Customers attempting to make a payment or change the payment method on file are receiving a gateway timeout error. We are currently working with our payment processing gateway to resolve the issue. We will provide an update as soon as we know more.
Components affected
No-IP Payment Processing No-IP Account Management (my.noip.com)
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 07/21/2022 12:16AM

We have implemented measures to limit the impact of latency from our payment gateway provider and we will continue to monitor this issue.

INVESTIGATING almost 2 years ago - at 07/20/2022 08:45PM

Our payment processing gateway is currently experiencing an outage. Customers attempting to make a payment or change the payment method on file are receiving a gateway timeout error. We are currently working with our payment processing gateway to resolve the issue. We will provide an update as soon as we know more.

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