Outage in NWEA

Several MAP Growth reports are not displaying student test data from 4/03/24

Resolved Minor
April 04, 2024 - Started 28 days ago - Lasted about 8 hours
Official incident page

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Outage Details

NWEA engineers have identified an issue with a system process that updates several MAP Growth reports with test data. These MAP Growth reports are not displaying test events taken on 4/03/24. The data from these test events are not missing, and will be added to MAP Growth reports as soon as this issue is resolved. This issue does not impact testing, and you should continue your regular testing schedule. The reports that are not impacted by this issue are the Class Profile report and the School Profile report. These reports are up to date and are not missing test data from 4/03/24. We will update this page with new information by 12pm PDT / 3pm EDT
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 04/04/2024 11:41PM

NWEA Engineers have implemented a solution and this issue is resolved. MAP Growth users should see test data from 4/03/24 in their MAP Growth reports. If you experience an issue related to test data from 4/03/24, please contact NWEA Technical support.

MONITORING 28 days ago - at 04/04/2024 09:00PM

NWEA Engineers have been able to get most test event data from April 3 to process in the MAP system. However, there are a small number of partners whose data is still processing. Partners whose data has not been processed will still be unable to see test data from 4/03/24 in MAP Growth reports. NWEA Engineers continue to monitor this incident. We will update this page again when all data from 4/03/24 test events has been processed and is available in the MAP system.

MONITORING 28 days ago - at 04/04/2024 06:07PM

Engineers are monitoring this issue as they work to deliver a resolution. We will update this page again by 5 PM EDT/2 PM PDT.

MONITORING 28 days ago - at 04/04/2024 05:04PM

Engineers have identified the cause and are in the process of populating MAP Growth reports with yesterday's test event data. We will update this page again by 3 PM EDT/12 PM PDT as planned.

INVESTIGATING 28 days ago - at 04/04/2024 03:36PM

NWEA engineers have identified an issue with a system process that updates several MAP Growth reports with test data. These MAP Growth reports are not displaying test events taken on 4/03/24. The data from these test events are not missing, and will be added to MAP Growth reports as soon as this issue is resolved. This issue does not impact testing, and you should continue your regular testing schedule.

The reports that are not impacted by this issue are the Class Profile report and the School Profile report. These reports are up to date and are not missing test data from 4/03/24.

We will update this page with new information by 12pm PDT / 3pm EDT

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