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Minor Incident MAP Growth – Text-to-Speech issues on 2-5 and 6+ tests
We have received reports that students taking MAP Growth 2-5 and 6+ tests on iPads using IOS 15.4.1 are experiencing issues using the Text-to-Speech (TTS) feature. The TTS will occasionally stop reading the last few words of a sentence and then jump forward and begin reading the next sentence. After an investigation by NWEA engineers, it was discovered that students using IOS 15.4.1 on iPads were experiencing the issue with TTS while students using IOS15.2 on iPads were not. This issue is ongoing, and students taking the 2-5 or 6+ test will continue to experience issues when using TTS on iPads that have IOS 15.4.1 installed. It is important to note that students who experience this issue are still able to complete tests, which means that test data is not lost and can be viewed in MAP Growth reports. If you have students who experience an issue while using Text-to-speech (TTS) and are concerned they were not receiving the full accommodation, our recommendation is that you re-tes...
Resolved Maintenance MAP Reading Fluency third-party Spanish instructional resource links unavailable
NWEA has identified that a small number of the Instructional Recommendation resources within the MAP Reading Fluency foundational skills Spanish reports are not linking to resources as intended. The broken links are a result of the third-party resource site migrating content. NWEA is actively working to update the impacted links. Note that all systems remain operational, and testing should proceed as planned. We will post an update when the links are updated and working again.
NWEA has identified that some of the Instructional Recommendation resources within the MAP Reading Fluency foundational skills Spanish reports are not linking to resources as intended. The broken links are a result of the third-party resource site migrating content and updating URLs. NWEA is actively working to update the impacted links. Note that all systems remain operational, and testing should proceed as planned. We will post an update when the links are updated and working again.
Resolved Minor MAP Growth K-2 Test Interruptions
We have received reports that some students taking the MAP Growth K-2 test have experienced unexpected interruptions. This issue is only impacting students assigned the "MAP Growth K-2" tests. K-2 students who completed their test(s) will not need to re-test. NWEA Engineers are investigating the situation. We recommend postponing any MAP Growth K-2 testing until Monday, March 28th. We will provide further information by 3:00PM EST / 12:00PM PST tomorrow (Thursday 3/24/22).
Resolved Minor Phone System Issues for Customer Support
We are experiencing intermittent technical issues with our phone system that may lead to dropped calls or spotty reception. Our phone service provider has confirmed the issue and is working to address it. We recommend using chat as an alternative if you experience these interruptions.
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