Is SchoolMessenger Down? Check current status

Check if SchoolMessenger is down, official outages, user-reported issues, and outages map.

Current SchoolMessenger status

SchoolMessenger is working normally

Updated from SchoolMessenger official status page a few minutes ago

Having problems with SchoolMessenger?

SchoolMessenger service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more SchoolMessenger status data.

SchoolMessenger Outage Map

View SchoolMessenger Outage Reports Map

Recent SchoolMessenger Outages and Downtime History

IsDown has tracked 50 incidents since started monitoring SchoolMessenger status in December 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
May 30, 2024
02:24 PM CEST
Not Confirmed by SchoolMessenger
Possible Outage Indicated by User Reports
35 minutes
Dec 01, 2022
05:31 PM CET
Minor
INC1195491
Hello, We are experiencing an issue with our internal network, Products – Communicate, GroupCast...
Ongoing
Nov 22, 2022
10:49 PM CET
Minor
INC1191720 - Intermittent issues with clients accessing for SchoolMessenger Communicate in US an...
There is a current intermittent impact for clients attempting to access SchoolMessenger Communica...
Ongoing
Nov 19, 2022
08:14 PM CET
Minor
INC1190712 - SchoolMessenger Communicate SAML customers experiencing login issues
Intrado is currently experiencing an issue where some US and Canada SAML users are unable to log ...
Ongoing
Nov 16, 2022
04:14 AM CET
Minor
INC1189238 - Canada customers are seeing a delay in notifications going out
We are currently working on restoring full functionality.
Ongoing
Sep 09, 2022
09:03 PM CEST
Minor
INC3030578 - Intermittent latency on CivicLive sites
Intrado is currently investigating an issue causing some CivicLive sites to load slowly or interm...
Ongoing
Sep 09, 2022
07:06 PM CEST
Minor
INC3030578 - Intermittent latency on CivicLive sites
Intrado is currently investigating an issue causing some CivicLive sites to load slowly or interm...
Ongoing
Jun 06, 2022
03:35 PM CEST
Minor
INC3008383 - Intermittent Latency is being reported.
Teams are gathering to investigate intermittent latency.
Ongoing
May 25, 2022
02:50 PM CEST
Minor
INC3006065 - Communicate experiencing latency for Canadian Clients
Intrado is currently investigating reports that Communicate is unavailable for Canadian Clients.
Ongoing
Apr 28, 2022
09:37 PM CEST
Minor
INC1119633 - SchoolMessenger Presence sites on Prod 14 server experiencing degraded performance
SchoolMessenger Presence sites hosted on the Prod 14 production server are experiencing degraded ...
Ongoing
Sign up to check more outage history
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User comments about problems with SchoolMessenger

  • Says my email is not correct and would not let me report absence.

  • Md - I’m reaching out because I’ve had trouble logging into the School Messenger app since 23rd September 25. Each time I try, it gives me the message: “Sorry, we don’t understand that request. Please try again.” Unfortunately, it won’t let me log in at all..

  • gino - App says the phone numnber is not associated with the student , but it was working before ?.

  • Glynis - I cannot submit an absence..

  • Jennifer - It’s saying my phone number isn’t linked to a school all a sudden, had to call school arrival and it worked so my phone number isn’t the issue .

  • Kamellah - It's not loading and when I try and report an absent for one day it says it cant for more than 5 days .

  • Ariel - Says the app is not available to download in my country .

  • Terry - Says it's not available, try again later.

  • Anne - Cannot see attendance area to report and absence.

  • Kay - I can’t get through to report an absence .

  • Ruby - Loading app, submitting in absence.

  • E - Error message when trying to input absence.

  • Eliseo - It’s not letting me log my daughter’s abscence. It either just keeps on loading or saying error..

  • Dani - Can’t report absence. Taking forever to,load .

  • Peter - I cannot report child absent .

  • Ayan - Can’t view attendance and report absences .

  • Jessica - Attendance isn’t an option, can’t report an absence.

SchoolMessenger status page - All services & components

Component Status
Communicate OK
GroupCast OK
Intrado Safety Shield OK
Presence OK
SafeMail OK
Resource Central OK
CivicLive OK

SchoolMessenger Related Services & Alternatives

Services commonly monitored together with SchoolMessenger and alternatives

NWEA

NWEA

OK
0 incidents in the last 30 days
Seesaw

Seesaw

OK
0 incidents in the last 30 days
Edmentum

Edmentum

OK
0 incidents in the last 30 days
Google Workspace

Google Workspace

OK
0 incidents in the last 30 days
Adobe

Adobe

MINOR
0 incidents in the last 30 days
McGraw Hill

McGraw Hill

OK
0 incidents in the last 30 days
Zoom

Zoom

MAINTENANCE
0 incidents in the last 30 days
Google Cloud

Google Cloud

OK
0 incidents in the last 30 days
Zendesk

Zendesk

OK
0 incidents in the last 30 days
PowerSchool Unified Talent

PowerSchool Unified Talent

OK
0 incidents in the last 30 days
Finalsite

Finalsite

OK
0 incidents in the last 30 days
Inkling

Inkling

OK
0 incidents in the last 30 days
Clever

Clever

OK
0 incidents in the last 30 days
Follett

Follett

OK
0 incidents in the last 30 days
FreshService

FreshService

OK
0 incidents in the last 30 days
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Mike S., Head of Security

SchoolMessenger is a communication platform for educational institutions, offering services like email, SMS, phone calls, social media integration, secure document delivery, attendance management, and customizable forms and surveys.

Monitoring SchoolMessenger since December 2022

Tracking 20 SchoolMessenger services and regions

Need help? Try here:
Reach out in social media at X account.
Support at official website.
Check their official status page.

0 incidents in 2025

Frequently Asked Questions

Is SchoolMessenger down today?

SchoolMessenger isn't down. You can check SchoolMessenger status and incident details on the top of the page. IsDown continuously monitors SchoolMessenger official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current SchoolMessenger status?

SchoolMessenger is currently operational. You can check SchoolMessenger status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a SchoolMessenger outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is SchoolMessenger down today or just slow?

Currently there's no report of SchoolMessenger being slow. Check on the top of the page if there are any reported problems by other users.

How are SchoolMessenger outages detected?

IsDown monitors the SchoolMessenger official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is SchoolMessenger having an outage right now?

SchoolMessenger last outage was on March 25, 2021 with the title "INC0812208 - SchoolMessenger Communicate (Canada) - Intermittent Issues Accessing SecureFile Documents, Email Attachments & Message Link Files"

How to check if SchoolMessenger is down?

Why use IsDown to monitor SchoolMessenger instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SchoolMessenger and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring SchoolMessenger?

IsDown and DownDetector help users determine if SchoolMessenger is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SchoolMessenger's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about SchoolMessenger status changes?

IsDown offers an easy way to monitor SchoolMessenger with maximum flexibility

Major Outages Notifications

IsDown monitors SchoolMessenger for major outages. A major outage is when SchoolMessenger experiences a critical issue that severely affects one or more services/regions. When SchoolMessenger marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors SchoolMessenger status page for minor outages. A minor outage is when SchoolMessenger experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in SchoolMessenger status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

SchoolMessenger publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors SchoolMessenger and all their 20 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

SchoolMessenger and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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