SchoolMessenger vs. Blackboard

Compare the status, incidents stats and history between SchoolMessenger and Blackboard

Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.

SchoolMessenger

SchoolMessenger current official status is Operational

Statistics

0
Incidents in the last 7 days
0
Incidents in the last 30 days
0
Incidents in the last 90 days

Latest incidents

Resolved INC1195491

Hello, We are experiencing an issue with our internal network, Products – Communicate, GroupCast, Presence, CivicLive, Custom App, SafeArrival, and SecureFile – are not impacted. However, this may...

over 2 years ago Official incident report
Resolved INC1191720 - Intermittent issues with clients accessing for SchoolMessenger Communicate in US and Canada

There is a current intermittent impact for clients attempting to access SchoolMessenger Communicate in US and Canada. Technical teams are investigating this and more updates will be provided when a...

over 2 years ago Official incident report
Resolved INC1190712 - SchoolMessenger Communicate SAML customers experiencing login issues

Intrado is currently experiencing an issue where some US and Canada SAML users are unable to log in to SchoolMessenger. Our teams are engaged and investigating this issue now.

over 2 years ago Official incident report

Blackboard

Blackboard current official status is Operational

Statistics

1
Incidents in the last 7 days
4
Incidents in the last 30 days
8
Incidents in the last 90 days

Latest incidents

Resolved Product Learn-Availability issue-APAC region

Our engineers began investigating an issue where few users are unable to access Learn application. This is impacting APAC region(South east). The site does not load, and users can experience errors...

Resolved Illuminate Refresh Issue - US & EU

We have become aware of an outage of CDM_LMS refresh for most clients on single-tenant CDM_LMS, to the effect that data from Blackboard has not been refreshed since March 21st. This affects most cl...

Resolved Blackboard Document Rendering Issue

We are aware of an intermittent issue with Document Rendering and we are investigating. The Bb Annotate upgrade scheduled for 1PM EST today will continue to be paused until we have determined the ...

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