Outage in SchoolMessenger

INC1190712 - SchoolMessenger Communicate SAML customers experiencing login issues

Resolved Minor
November 19, 2022 - Started about 2 years ago
Official incident page

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Outage Details

Intrado is currently experiencing an issue where some US and Canada SAML users are unable to log in to SchoolMessenger. Our teams are engaged and investigating this issue now.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/19/2022 07:41PM

SchoolMessenger Communicate SAML US and Canada customers can now log in to SchoolMessenger successfully. This issue is now resolved.

INVESTIGATING about 2 years ago - at 11/19/2022 07:14PM

Intrado is currently experiencing an issue where some US and Canada SAML users are unable to log in to SchoolMessenger. Our teams are engaged and investigating this issue now.

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