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Outage in SchoolMessenger

INC1190712 - SchoolMessenger Communicate SAML customers experiencing login issues

Resolved Minor
November 19, 2022 - Started over 3 years ago
Official incident page

Incident Report

Intrado is currently experiencing an issue where some US and Canada SAML users are unable to log in to SchoolMessenger. Our teams are engaged and investigating this issue now.

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Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 11/19/2022 07:41PM

SchoolMessenger Communicate SAML US and Canada customers can now log in to SchoolMessenger successfully. This issue is now resolved.

INVESTIGATING over 3 years ago - at 11/19/2022 07:14PM

Intrado is currently experiencing an issue where some US and Canada SAML users are unable to log in to SchoolMessenger. Our teams are engaged and investigating this issue now.

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