Outage in SchoolMessenger

INC3030578 - Intermittent latency on CivicLive sites

Resolved Minor
September 09, 2022 - Started over 2 years ago
Official incident page

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Outage Details

Intrado is currently investigating an issue causing some CivicLive sites to load slowly or intermittently fail to load. As part of the troubleshooting process, Captcha prompts have been enabled on certain CivicLive sites. Updates will be provided as they become available.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 09/09/2022 05:28PM

This incident has been resolved. CivicLive sites should no longer experience latency when loading.

INVESTIGATING over 2 years ago - at 09/09/2022 05:06PM

Intrado is currently investigating an issue causing some CivicLive sites to load slowly or intermittently fail to load. As part of the troubleshooting process, Captcha prompts have been enabled on certain CivicLive sites. Updates will be provided as they become available.

Latest SchoolMessenger outages

INC1195491 - about 2 years ago
INC1191720 - Intermittent issues with clients accessing for SchoolMessenger Communicate in US and Canada - about 2 years ago
INC1190712 - SchoolMessenger Communicate SAML customers experiencing login issues - about 2 years ago
INC1189238 - Canada customers are seeing a delay in notifications going out - about 2 years ago
INC3030578 - Intermittent latency on CivicLive sites - over 2 years ago

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