INC1195491

This incident has been resolved.

Hello,
We are experiencing an issue with our internal network, Products – Communicate, GroupCast, Presence, CivicLive, Custom App, SafeArrival, and SecureFile – are not impacted.
However, this may impact your ability to reach us via phone. The best method to contact support is by email to support@schoolmessenger.com or by using our chat feature at https://schoolmessenger.com/support
We will provide an update when this situation is resolved and we apologize for any inconvenience.

We are experiencing an issue with our internal network, Products – Communicate, GroupCast, Presence, CivicLive, Custom App, SafeArrival, and SecureFile – are not impacted.
Teams continue their troubleshooting efforts and are actively diagnosing this internal network issue. Updates will be provided when more information is available.
However, this may impact your ability to reach us via phone. The best method to contact support is by email to support@schoolmessenger.com or by using our chat feature at https://schoolmessenger.com/support

We are experiencing an issue with our internal network, Products – Communicate, GroupCast, Presence, CivicLive, Custom App, SafeArrival, and SecureFile – are not impacted.
Teams continue to troubleshoot and diagnose this internal network issue. Updates will be provided when more information is available.
However, this may impact your ability to reach us via phone. The best method to contact support is by email to support@schoolmessenger.com or by using our chat feature at https://schoolmessenger.com/support

We are experiencing an issue with our internal network, Products – Communicate, GroupCast, Presence, CivicLive, Custom App, SafeArrival, and SecureFile – are not impacted. Technical teams continue to troubleshoot the issue.
However, this may impact your ability to reach us via phone. The best method to contact support is by email to support@schoolmessenger.com or by using our chat feature at https://schoolmessenger.com/support
We will provide an update when this situation is resolved and we apologize for any inconvenience.

Hello,
We are experiencing an issue with our internal network, Products – Communicate, GroupCast, Presence, CivicLive, Custom App, SafeArrival, and SecureFile – are not impacted.
However, this may impact your ability to reach us via phone. The best method to contact support is by email to support@schoolmessenger.com or by using our chat feature at https://schoolmessenger.com/support
We will provide an update when this situation is resolved and we apologize for any inconvenience.