Outage in Ocean Insights

LTL Rating Service Disruption

Resolved Minor
June 05, 2023 - Started over 2 years ago - Lasted about 17 hours
Official incident page

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Outage Details

Dear valued Customer, We are experiencing a disruption with the LTL Rating Service. You may experience errors while attempting to get rates. Our engineering team is investigating and will continue to provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best regards, Sanel Talic Program Manager, Elite Support
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 06/06/2023 12:41PM

Dear Valued Customer,

We are implementing a fix and continue monitoring the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. If you continue experiencing issues, please reach out to support@project44.com for further guidance.

Best regards,

Sanel Talic
Program Manager, Elite Support

MONITORING over 2 years ago - at 06/05/2023 11:38PM

Dear Valued Customer,

We are implementing a fix and continue monitoring the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. If you continue experiencing issues, please reach out to support@project44.com for further guidance.

Best regards,

Sanel Talic
Program Manager, Elite Support

IDENTIFIED over 2 years ago - at 06/05/2023 09:55PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 06/05/2023 09:34PM

Dear valued Customer,

We are still experiencing a disruption with the LTL Rating, Dispatching and Tracking Service. Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Sanel Talic
Program Manager, Elite Support

INVESTIGATING over 2 years ago - at 06/05/2023 08:25PM

Dear valued Customer,

We are experiencing a disruption with the LTL Rating Service. You may experience errors while attempting to get rates. Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Sanel Talic
Program Manager, Elite Support

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Test Incident - 17 days ago
Test Incident - Please Ignore - 17 days ago

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