Outage in Odysseyware

Imagine Literacy Suite: Some Teachers and Administrators Cannot Log In

Resolved Major
August 09, 2023 - Started about 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Our team is actively investigating an issue impacting Imagine Galileo. Teachers and administrators are presented an error message when attempting to log in. We apologize for the inconvenience and will provide an update soon.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/09/2023 09:08PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING about 2 years ago - at 08/09/2023 08:58PM

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

INVESTIGATING about 2 years ago - at 08/09/2023 07:57PM

We are continuing to investigate. Thank you for your patience.

INVESTIGATING about 2 years ago - at 08/09/2023 06:05PM

Our team is actively investigating an issue that some teachers and administrators of Imagine Language & Literacy, Imagine Español, Imagine Reading, Imagine Lectura, and Imagine Galileo cannot log in. These users are redirected to a different product login page.

Your patience is appreciated.

INVESTIGATING about 2 years ago - at 08/09/2023 05:22PM

Our team is actively investigating an issue impacting Imagine Galileo. Teachers and administrators are presented an error message when attempting to log in.

We apologize for the inconvenience and will provide an update soon.

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