Outage in Olark

Incident Alerted

Resolved Minor
May 24, 2022 - Started almost 2 years ago - Lasted 24 minutes
Official incident page

Need to monitor Olark outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Olark, and never miss an outage again.
Start Free Trial

Outage Details

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Components affected
Olark Transcripts
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 05/24/2022 06:45PM

Transcripts pages are now loading and Olark Beta behavior is back to normal. We'll continue to monitor and update here.

INVESTIGATING almost 2 years ago - at 05/24/2022 06:24PM

We've detected an issue that's causing the transcripts page not to load. Additionally, Olark Beta users may be experiencing issues with the Beta agent console. We'll update here as soon as we know more.

INVESTIGATING almost 2 years ago - at 05/24/2022 06:20PM

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

Latest Olark outages

Degraded bot performance - about 2 months ago
Incident Alerted - 3 months ago
Incident Alerted - 3 months ago
Incident Alerted - 4 months ago

Start monitoring Olark and all your cloud vendors in minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime