Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Olark, and never miss an outage again.
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Minor Resolved
We detected an issue with message delivery performance. We have taken action to address the problem and we are currently monitoring.
Minor Resolved
We're investigating reports that chat messages are delayed and there are issues loading transcripts. We'll update here as we know more.
Number of Incidents
1 issues
Last incident
16 days ago
Monitor all your critical services' status pages from one centralized dashboard. Instant alerts the moment an outage is detected. Outage alerts in Slack, PagerDuty, Datadog, and more.
IsDown offers an easy way to monitor Olark with maximum flexibility
IsDown monitors Transcripts for major outages. A major outage is when Transcripts experiences a critical issue that severely affects one or more services/regions. When Olark marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Olark status page for minor outages. A minor outage is when Transcripts experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Olark status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Olark publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Olark and all their 24 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Olark and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Olark is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Olark status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Olark Transcripts outages, issues and problems' at the top of the page.
Olark Transcripts last outage was on April 22, 2024 with the title "Message delivery performance"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
How much time you'll save your team, by having the outages information close to them?
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