Outage in Olark
Multiple resends of transcripts to CRMs
Resolved Minor
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Outage Details
Components affected
Olark IntegrationsLatest Updates ( sorted recent to last )
Our testing indicates that the fix has stopped transcripts from being sent multiple times to integrations. We'll continue to monitor closely.
We were alerted this morning that customers with integrations were seeing transcripts resent to those integrations multiple times. We've taken steps to mitigate the issue and are monitoring the fix.
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