OneLogin Engineers have identified an issue with Single Sign-On Services, some customers may be unable to reach their portal. We are working to quickly restore service.
We are actively investigating the root cause and trying to restore the service as quickly as possible. We will be posting updates frequently.
We have identified the root cause and are working on a fix for it. We will provide more details as soon as they become available.
We are still working on deploying a fix for this issue and apologize for the inconvenience. We do not have an ETA on resolution at this time. We'll let you know as soon as we have more details.
We are still investigating the issue that is impacting our Portal, RADIUS Service and Single Sign-On Service. We have identified the issue is with a 3rd party Domain Name Registrar configuration and we are working as fast as we can to resolve this issue. This issue is further constrained by DNS propagation delay which may be helped by refreshing DNS on all devices that are affected by this.
We have triggered the propagation of corrected DNS records to all regions and are seeing high success rates. We have identified that refreshing the DNS does mitigate the issue in most cases. Some environments could be pointing to a DNS where the updates have not been propagated and for those refreshing the DNS will not help. We are closely monitoring the issue and are expecting the errors to subside as the DNS records propagate. We will provide more updates as soon as we have more details available.
Our remediation steps have brought error rates to a normalized state and we are continuing to work towards fully restoring the service. Some environments could still be affected by the DNS propagation delays and refreshing the DNS would help in mitigating the issue. We will provide more details as soon as they are available.
Don't waste time looking in the wrong place. Instant notifications in email, Slack, and Discord when we detect outages. Filter by the components that impact your business. Everything from one place.
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
No more frantic searching for the source of the problem.
All of your service statuses in one place
Check the status of all your services in one place. No more going to each of the status pages and managing them individually.
Notifications of incidents in real time
We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
Notifications in your favorite channel
Get instant notifications in your email, Slack, or Discord when we detect a service outage.
Keep track of scheduled maintenance
Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Set the notification level for each service
Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
Integrate with your current workflows
Using Zapier or Webhooks, you can easily integrate notifications into your processes.
Receive a Weekly Digest
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
Create one profile for each of your teams. One Dashboard and specific Notifications settings for each team.
Only receive notifications for specific components
Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
You already monitor your internal systems. What about the external services? Monitor the services your business depends on. Don't waste time looking elsewhere when external outages are the cause of issues.
Detect external outages before your clients tell you. Anticipate possible issues and make the necessary arrangements. Having proactive communication builds trust over clients and prevents more work.
5 minutes to set everything up
Start with a trial account that will allow you to try and monitor up to 40 services for 14 days.
There are 1624 services to choose from, and we're adding more every week.
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
You'll start getting alerts when we detect outages in your external dependencies! No more wasting time looking in the wrong place!
Increase the productivity and efficiency of your team. Enable monitoring for your services, and start receiving real-time alerts when your services have outages.Start today for FREE