Outage in Onfido

Increased latency on check processing

Resolved Minor
June 26, 2023 - Started 11 months ago - Lasted 28 minutes
Official incident page

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Outage Details

We've currently experiencing issues that are negatively impacting latency on check processing in the US region. Our next update will be in 30 minutes. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/26/2023 11:11AM

This issue is now resolved: Increased latency on check processing for the US region.

We take a lot of pride in running a robust, reliable service and we're working hard to make sure this does not happen again.

INVESTIGATING 11 months ago - at 06/26/2023 10:47AM

We've currently experiencing issues that are negatively impacting latency on check processing in the US region.

Our next update will be in 30 minutes. Thank you for your patience.

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