Check if Onfido Document Verification is down, recent outages, user-reported issues, and outages map.
Onfido Document Verification is working normally
Last checked from Onfido's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 15 incidents for Onfido Document Verification since started monitoring Onfido status in June 2021. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Jul 30, 2024
08:09 PM EDT
|
Minor | Increased error rates and latency on US region | about 5 hours |
|
Jul 19, 2024
11:35 AM EDT
|
Major | Elevated error rate affecting API requests in the US region | 36 minutes |
|
Mar 03, 2024
08:36 AM EST
|
Minor | Increased latency on check processing | about 5 hours |
|
Feb 11, 2024
11:39 PM EST
|
Minor | Delays in check processing | 26 minutes |
|
Jan 02, 2024
10:00 AM EST
|
Minor | Increased latency on check processing | about 4 hours |
|
Dec 06, 2023
09:50 AM EST
|
Minor | Limited delays in check processing | about 4 hours |
|
Nov 02, 2023
02:21 PM EDT
|
Minor | Increased latency on document check processing | 32 minutes |
|
Jun 26, 2023
06:47 AM EDT
|
Minor | Increased latency on check processing | 28 minutes |
|
Jun 21, 2023
10:52 AM EDT
|
Minor | Increased turnaround time for Facial Similarity and Document reports | about 22 hours |
|
Jun 13, 2023
03:52 PM EDT
|
Major | Service disruption in US region | about 2 hours |
Bobby
Server won't come up to let me do verification
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Services commonly monitored together with Onfido
Onfido Document Verification isn't down. You can check Onfido Document Verification status and incident details on the top of the page. IsDown continuously monitors Onfido Document Verification official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Onfido Document Verification is currently operational. You can check Onfido Document Verification status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Onfido Document Verification being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Onfido Document Verification official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Onfido Document Verification last outage was on July 30, 2024 with the title "Increased error rates and latency on US region"
A Status Page Aggregator centralizes the status updates from multiple service providers into one dashboard, allowing you to monitor and receive alerts about outages or issues from all your critical services in one place.
The Status Aggregator brings you the convenience of monitoring all your critical services in one place, eliminating the need to check the status on multiple websites. It ensures timely alerts on service disruptions, helping you quickly address issues and minimize operational impacts.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Onfido with maximum flexibility
IsDown monitors Document Verification for major outages. A major outage is when Document Verification experiences a critical issue that severely affects one or more services/regions. When Onfido marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Onfido status page for minor outages. A minor outage is when Document Verification experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Onfido status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Onfido publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Onfido and all their 24 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Onfido and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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