Outage in OpenAthens

OpenAthens service desk opening hours on Wednesday 28 September

Resolved Minor
September 27, 2022 - Started over 1 year ago - Lasted 2 days
Official incident page

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Outage Details

We wish to advise our customers that due to a team away day, our service desk opening hours on Wednesday 28 September will be 02:00-17:00 BST. Telephone service may be limited during this time so please use our self-service portal wherever possible. Our usual opening hours of 02:00-22:00 BST will resume from Thursday 29 September.
Components affected
OpenAthens Service Desk portal
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 09/27/2022 08:04AM

We wish to advise our customers that due to a team away day, our service desk opening hours on Wednesday 28 September will be 02:00-17:00 BST. Telephone service may be limited during this time so please use our self-service portal wherever possible.

Our usual opening hours of 02:00-22:00 BST will resume from Thursday 29 September.

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