Is OpenAthens Down? OpenAthens status is operational

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Stats for OpenAthens official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

53 days

Users reports for OpenAthens in the last 12 hours

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Stay on top of OpenAthens's current and past outages

OpenAthens outages in the last 30 days per day

Minor · about 2 months ago · lasted 20 minutes

Degradation Of Service

We’re looking into an issue that’s affecting the following service for some users: Email services Our team is working to understand what has caused the issue and we will update you within the next hour.

Minor · 4 months ago · lasted about 13 hours

Degradation Of Service OpenAthens Proxy

We’re looking into an issue that’s affecting the following service for some users. OpenAthens proxy Asia Pacific region. Our team is working to understand what has caused the issue and we will update you within the next hour.

Minor · 6 months ago · lasted about 1 month

OpenAthens Service Desk opening hours - upcoming changes

Due to team training and public holidays, please note some upcoming changes to our service desk operating hours. All times are UK time. Tuesday 4 April: 02:00-17:00 Friday 7 April: CLOSED Monday 10 April: 02:00-10:00 Our usual operating hours of 02:00-22:00 UK time, Monday to Friday, will apply at all other times. Don't forget that you can always access our self-service portal 24 hours a day, to raise new queries or check on existing ones.

Major · 7 months ago · lasted about 18 hours

Degradation Of Service - P2

We’re looking into an issue that’s affecting the following service(s) for some users. Managed Proxy service Our team is working to understand what has caused the issue and we will update you within the next hour.

Minor · 8 months ago · lasted 12 days

OpenAthens service desk - opening hours during the week of 20-24 February

Please note that during the week of 20-24 February, our service desk operating hours will be slightly shorter than usual. Mon 20 February - 07:00 - 22:00 (UK time) Tues 21 February - 07:00 - 22:00 Wed 22 February - 09:00 - 17:00 Thu 23 February - 07:00 - 22:00 Fri 24 February - 07:00 - 22:00 We will resume our usual operating hours of 02:00-22:00 (UK time) from Monday 27 February. Don't forget that you can always access our self-service portal 24 hours a day, 365 days a year, to raise new queries or to check on existing ones.

Minor · 8 months ago · lasted about 5 hours

Degradation Of Service - P2

We're aware of an issue affecting some administrators of NHS organisations in England. If you fall into this category you may find that you've lost access to the following services: Account Administration website Administration API Our team is working rectify this issue fully. we expect to resolve this by the end of the day. We will issue another update at 14:30.

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Frequently Asked Questions

Is OpenAthens down right now? What is OpenAthens current status?
OpenAthens seems to be up and running. We've updated the status 17 minutes ago.
Was OpenAthens down today?
OpenAthens is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with OpenAthens, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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