Is OpenAthens Down?
OpenAthens status is operational
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IsDown continuously monitor the official OpenAthens status page for ongoing outages. Check the stats for the latest 30 days and a list of the last OpenAthens outages.
Stats for OpenAthens outages in the last 30 days
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
55 days
Users reports for OpenAthens in the last 12 hours
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Get access to historical data and OpenAthens's lastest outages
Minor · about 2 months ago · lasted about 1 month
OpenAthens Service Desk opening hours - upcoming changes
Due to team training and public holidays, please note some upcoming changes to our service desk operating hours. All times are UK time. Tuesday 4 April: 02:00-17:00 Friday 7 April: CLOSED Monday 10 April: 02:00-10:00 Our usual operating hours of 02:00-22:00 UK time, Monday to Friday, will apply at all other times. Don't forget that you can always access our self-service portal 24 hours a day, to raise new queries or check on existing ones.
Major · 3 months ago · lasted about 18 hours
We’re looking into an issue that’s affecting the following service(s) for some users. Managed Proxy service Our team is working to understand what has caused the issue and we will update you within the next hour.
Minor · 3 months ago · lasted 12 days
OpenAthens service desk - opening hours during the week of 20-24 February
Please note that during the week of 20-24 February, our service desk operating hours will be slightly shorter than usual. Mon 20 February - 07:00 - 22:00 (UK time) Tues 21 February - 07:00 - 22:00 Wed 22 February - 09:00 - 17:00 Thu 23 February - 07:00 - 22:00 Fri 24 February - 07:00 - 22:00 We will resume our usual operating hours of 02:00-22:00 (UK time) from Monday 27 February. Don't forget that you can always access our self-service portal 24 hours a day, 365 days a year, to raise new queries or to check on existing ones.
Minor · 3 months ago · lasted about 5 hours
We're aware of an issue affecting some administrators of NHS organisations in England. If you fall into this category you may find that you've lost access to the following services: Account Administration website Administration API Our team is working rectify this issue fully. we expect to resolve this by the end of the day. We will issue another update at 14:30.
Minor · 4 months ago · lasted about 1 hour
Degradation Of Service - P2
We’re looking into an issue that’s affecting the following service for some users. Authentication API Some users that logged in between 7:15am and 10:00am GMT may have experienced a Bad Request error. We have applied a fix to this issue and access has been restored for these users. We are monitoring this situation to confirm this incident has been fully resolved.
Maintenance · 4 months ago · lasted 8 days
OpenAthens service desk - operating hours on 23 and 24 January
Due to team training and public holidays, our service desk operating hours will be shorter than usual in the early part of next week. On Monday 23 January, we will be open between 09:00 - 17:30 UK time. On Tuesday 24 January, we will be open between 07:00 - 22:00 UK time. We will be resuming our usual operating hours of 02:00 - 22:00 UK time from Wednesday 25 January. Don't forget that you can always access our self-service portal 24 hours a day, to raise new queries or to check on existing ones.
Maintenance · 6 months ago · lasted 14 days
OpenAthens service desk - opening hours on Tuesday 29 November
On Tuesday 29 November our service desk opening hours will be 02:00 – 17:30 UK time, so that we can bring our excellent customer support team together for a day. We’ll return to our normal opening hours of 02:00 – 22:00 from Wednesday 30 November.
Minor · 7 months ago · lasted about 17 hours
Degradation Of Services
Our cloud infrastructure provider have reported problems with their network which is causing intermittent issues with our service. We are monitoring the situation closely and will make any changes we can to improve the performance of our service. We will provide another update within the next hour.
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Frequently Asked Questions
- Is OpenAthens down right now? What is OpenAthens current status?
- OpenAthens seems to be up and running. We've updated the status 6 minutes ago.
- Was OpenAthens down today?
- OpenAthens is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with OpenAthens, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with OpenAthens and need support?
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- Reach out to their Twitter account.
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