Outage in Optimizely
Report of Experiments List Unavailable in the UI
Resolved Major
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Outage Details
Components affected
Optimizely Targeting API Optimizely Event API Optimizely REST API Optimizely Results APILatest Updates ( sorted recent to last )
A fix has been implemented and we are monitoring the results.
The team has identified a service that was in an error condition that was causing it to saturate. The team has restarted the misbehaving service. All of our error indicators are recovering. We will continue to monitor the active situation and will investigate the root cause. Another update will follow in 30 minutes or when new information is available.
The team is continuing to investigate the problem with /v2/search and is collecting evidence that the issue may impact other APIs. Experiment data collection is safe and all active experiments continue to operate normally. We will continue to investigate and post another update in 30 minutes.
We are observing a higher than normal error rate from our search API. Pages that display lists of web experiments may not load properly. The team is investigating. We will post an update in 30 minutes.
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