Degraded report generation

This incident is now resolved.
The backlog has been handled and system is working as intended.

We are continuing to monitor for further issues while working on clearing the backlog of sent in documents.
The backlog will be dealt with throughout the day.

A fix has been implemented and we are monitoring the results.
We are dealing with the backlog of sent in documents and will generate the reports throughout the day.

The issue has been identified and we are working on a solution. The current estimate is that this will take less than 1 hour to solve.
All documents sent in are being queued and will get a report once the incident is over.
Next update in 1 hour.

The issue has been identified and we are working on a solution. The current estimate is that this will take 1 hour to solve.
All documents sent in are being queued and will get a report once the incident is over.
Next update in 1 hour.

The issue has been identified and we are working on a solution. The current estimate is that this will take 2 hours to solve.
All documents sent in are being queued and will get a report once the incident is over.
Next update in 1 hour.

The issue has been identified and we are working on a solution. The current estimate is that this will take 2+ hours to solve.
All documents sent in are being queued and will get a report once the incident is over.
Next update in 1 hour.

The issue has been identified and we are working on a solution. The current estimate is that this will take 3+ hours to solve.
All documents sent in are being queued and will get a report once the incident is over.
Next update in 1 hour.

We are continuing to investigate this issue.

We are currently investigating this issue.