Outage in Outreach

Public Calendar Returns An Error When Prospects Attempt To Book A Meeting

Resolved Minor
December 06, 2023 - Started 5 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Our engineering team have found the issue and are working on the fix.
Components affected
Outreach Mailbox Sync
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/06/2023 04:48PM

This incident is now resolved.

IDENTIFIED 5 months ago - at 12/06/2023 04:05PM

Prospects of users in app1b may be encountering errors when attempting to book meetings via the public calendar.
While an error is seen by the Prospect, the meeting is successfully booked.
We have identified the issue and we are continuing to implement the fix.
The fix has been built and is in deployment and we will update again in the next hour with the progress.

IDENTIFIED 5 months ago - at 12/06/2023 12:36PM

Our engineering team have found the issue and are working on the fix.

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