Outage in Outreach

Reporting Latency

Resolved Minor
March 20, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently addressing an incident that has caused delays in reporting across our platform. Impacted users may notice temporary gaps in reporting metrics that refresh daily. This affects reports such as the Sales Execution Report, Team Performance, and Sequence Performance. We have identified the underlying issue and are actively applying a fix. We expect the data ingestion process to be complete within the next few hours.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/20/2024 11:13PM

We have mitigated the issue with reporting delays. The incident has been resolved.

MONITORING about 1 month ago - at 03/20/2024 10:18PM

Users hosted in East Coast US, has been successfully mitigated, and we are currently monitoring others.

IDENTIFIED about 1 month ago - at 03/20/2024 09:00PM

We are currently addressing an incident that has caused delays in reporting across our platform. Impacted users may notice temporary gaps in reporting metrics that refresh daily. This affects reports such as the Sales Execution Report, Team Performance, and Sequence Performance.

We have identified the underlying issue and are actively applying a fix. We expect the data ingestion process to be complete within the next few hours.

Latest Outreach outages

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