This chart provides user-reported problems for Outreach in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Outreach status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Outreach outages and possible affected you.
Minor · started 24 days ago
Outreach will be performing scheduled maintenance to upgrade our infrastructure over the next several weekends. The following is the schedule of our remaining maintenance events for each environment (please note these times are subject to change): app1b - complete app1f - complete app1e - complete app1c - Feb 4 7:00-11:00 AM PST app1a - Feb 5 7:00-11:00 AM PST app2c - TBD app2b - TBD app2a - TBD (You can verify which environment you are in by reading the URL when logged-in to your Outreach instance) During this time, access to the Outreach platform will be unavailable and you will not be able to use Outreach functionality. Please make sure to complete and save any work 15 minutes prior to the start of the maintenance, as unsaved work will be lost once maintenance begins. The maintenance is expected to complete within the 4 hour time window, and some Outreach users may begin seeing access restored sooner as the maintenance progresses. Once the mi...
Minor Resolved · 8 days ago · lasted about 5 hours
We're investigating reports of increased latency when loading certain pages in the Outreach platform. At this time it appears this issue is affecting a limited subset of users in app1c, app1e, and app2a. Updates will provided as more information becomes known.
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Minor Resolved · 10 days ago · lasted 37 minutes
We are currently investigating a reported issue which is causing some customers to see duplicated text in the email body of templates. Updates will be provided as more information becomes known.
Minor Resolved · 10 days ago · lasted about 5 hours
We're investigating reports of issues accessing parts of the Outreach platform in app1c. Updates will be provided as more information becomes known.
Minor Resolved · 10 days ago · lasted 31 minutes
Issues accessing portions of the Outreach platform
We're investigating reports of issues accessing and/or using parts of the Outreach platform in app2a and app2c, including, but not necessarily limited to, Outreach Voice. Updates will be provided as more information becomes known.
Minor Resolved · 11 days ago · lasted about 5 hours
Importing and Bulk Actions issue
We are currently investigating an issue with importing and bulk actions not progressing.
Minor Resolved · 19 days ago · lasted 30 minutes
Outreach Voice Issues
We're investigating reports of voice issues on App1b where users are unable to make calls.
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