IsDown continuously monitor the official Outreach status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Outreach outages.
Number of Outages
6
Average Downtime
122 mins
Total Downtime
734 mins
Since last incident
6 days
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Minor · 6 days ago · lasted about 1 hour
We're investigating reports of intermittent issues accessing the Outreach.io company website. The Outreach platform/UI are not affected. If you sign in to the Outreach platform via the company website, you can instead access the platform using accounts.outreach.io. More information will be provided as it becomes know.
Major · 8 days ago · lasted about 1 hour
Some users on app2c may receive a "Unknown error occurred. Please try again later" error message when accessing the plugin. Engineering has identified a root cause and is working on a solution.
Minor · 8 days ago · lasted 28 minutes
We are currently investigating this issue.
Minor · 8 days ago · lasted about 1 hour
The issue has been identified and a fix is being implemented.
Major · 14 days ago · lasted about 3 hours
We're investigating reports of issues placing outbound calls through the Outreach platform. Inbound calls into the platform may also fail. We've engaged our third-party voice provider to assist with the investigation. Updates will be provided as more information becomes known.
Minor · 24 days ago · lasted about 6 hours
Insights and Reporting data failed to refresh overnight. This issue does not affect users hosted in the EU. Impacted users may notice temporary data gaps in reporting metrics, including the Sales Execution Report, Team performance, and Sequence performance. We've identified the issue and we're applying a fix. The data ingestion will complete within 4-5 hours, however some users may begin to see data ingest as our fix is applied. More information will be provided within the next 4 hours.
Major · about 1 month ago · lasted about 7 hours
Insights and Reporting data failed to refresh overnight. This issue does not affect users hosted in the EU. Impacted users may notice temporary data gaps in reporting metrics, including the Sales Execution Report, Team performance, and Sequence performance. We've identified the issue and we're applying a fix. The data ingestion will complete within 8-10 hours, however some users may begin to see data ingest after 4 hours. More information will be provided within the next 4 hours.
Minor · about 1 month ago · lasted about 1 hour
We are currently Investigating the issue.
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